The English National Health Service (NHS) is
undergoing a period of unprecedented reform and re-organisation as
the Government aims to match the extra investment being poured into
the service with step changes in quality, efficiency and
responsiveness.
Since 2001, spending on the NHS has risen from £45 billion per year
to £76bn this year and £93bn by 2008. There have been some notable
improvements in waiting times and the management of cardiac and
malignant disease has improved, but productivity is unchanged and
the gains that have been realised have been achieved through direct
management from the centre.
There is a growing realisation that such an approach is
unsustainable in the long term, and unlikely to provide the sort of
responsive, caring and high quality service expected by the general
public. The Department of Health has also made it clear that it
plans to transform the NHS from being a provider to being a
commissioner of care.
Hence, the Government has introduced a series of market style
incentives to stimulate competition and, it is believed,
improvements in care. The measures include extending choice of
hospital for patients; introducing a new system of paying providers
("Payment by Results"); strengthening commissioning of care; and
encouraging new non-NHS providers to compete to provide NHS funded
care.
As part of these changes, all NHS Trusts are expected to become
Foundation Trusts, fundamentally different types of NHS
organisations accountable to their members, stakeholders and the
public. They are mutually owned, not for profit, Public Benefit
Corporations. They have Boards of Governors elected by members
drawn from the public, patients, carers, staff and other
stakeholders. They can raise loans on the commercial market and
have much greater freedom than NHS Trusts to set their own
strategic direction. Although they are expected to make surpluses
over a three year period, they do not have to meet current NHS
requirements to balance their books every year.
Foundation Trusts are subject to the same regulatory regime,
overseen by the Health Commission, as other public and public
providers. However, they are not accountable to or performance
managed by the Department of Health but to an arms-length
independent regulator, Monitor. Although the Department of Health
has to approve any application by an NHS Trust to apply for
Foundation status, Monitor makes the final decision based on
assessments of financial and management capacity.
The process to become a Foundation Trust is significant. The
transformation of operations, financial management, corporate
governance and organisational culture is complex. The challenge to
aspirant Foundation Trusts is not just one of success in the
application process, but also of transforming their organisation to
deliver the goals, objectives and outcomes expected of a high
performing organisation over the long term.
HLSP,
Bentley Jennison and
The Campaign Company have developed
an integrated and comprehensive programme for aspirant NHS
Foundation Trusts to guide them through the FT process and beyond.
The programme addresses the four main challenges of the FT
process:
- Strategy and service planning (including market analysis, risk
assessment, HR and workforce planning)
- Financial modelling and sensitivity analysis
- Public consultation and membership strategy
- Board development and governance
Each work stream is delivered by dedicated experts and led by a
single project manager. Our approach involves seminars, one-to-one
meetings, modelling workshops, document and data analysis,
financial modelling and hands-on involvement during
consultation.
Together, we have now worked with a number of aspirant Wave 3 and
3a Trusts, acted as first wave assessors for Monitor, advised a
number of clients on the implications of Payment by Results,
organised many Board development programmes including mock
Board-to-Board sessions, and worked with over twenty NHS Trusts on
their public consultation and membership strategies.
The work requires a huge commitment from each Trust to develop
business plans and transform themselves into fit for purpose
organisations. Not all are successful and as the programme
continues, it is likely that successive waves of applicants will
find it increasingly hard to develop credible, affordable plans
that convince Monitor that they can operate as free-standing
businesses. HLSP is in an excellent position to expand its work in
this area and grow its reputation for understanding
healthcare.